Shipping policy
### **Shipping Policy**
At **Successful Care**, we aim to make your shopping experience as smooth as possible, with reliable and transparent shipping options. Please take a moment to review our shipping rates and policies below.
---
#### **Flat Rate Shipping**
To make things simple and predictable for you, we offer flat rate shipping across Canada. Here’s how it works:
- **Quebec & Ontario**: $9.99 flat rate
- **Alberta, BC, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, PEI**: $12.99 flat rate
- **Newfoundland & Territories**: $16.99 flat rate
We’ve structured our shipping rates to be competitive while ensuring your order gets to you quickly and safely. While some shipments may cost more in remote areas, our flat rate helps balance out those costs.
---
#### **Processing Time**
- Orders are processed within 1-2 business days.
- We do not process orders on weekends or holidays.
---
#### **Carrier Calculated Shipping**
For customers who prefer a real-time, exact shipping cost, we offer the option to use carrier-calculated rates at checkout. This way, you only pay for the actual shipping cost based on your order and location. However, please note that this option may result in higher shipping fees for smaller orders.
---
#### **Shipping Issues**
If your order arrives damaged or if there are any issues with delivery, please contact us at shop@successfulcaremtl.com with your order number, and we’ll be happy to assist.
---
By offering flat rates and calculated shipping options, we aim to provide affordable and convenient shipping for all our customers. We appreciate your support and understanding as we continue to grow!